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In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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This comprehensive research study explores the good, the bad, and the ugly of cloud applications, and describes how midsize organizations are using the cloud.
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This white paper highlights a cloud security management solution that offers visibility into who is accessing encrypted data in your environments, enabling you to ensure data security and regulatory compliance.
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Consult this white paper to learn more about why consolidating multiple ERP systems can help cut IT costs and save time. It explains how to effectively merge ERP and supply chain management systems. Find out how to upgrade your systems by consulting this resource now.
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This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
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This white paper dives into the differences between the Agile and Waterfall methodologies in relation to software development, the pros and cons of each, best use cases, and a roadmap for mixing the two.
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This white paper considers the lifecycle of work - a 7 step methodology to bolster project success and task management. Read on to see how your project teams can finally focus on the bigger picture and not just the tasks at hand.