Customer Experience White Papers

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Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

What's your Customer Experience Advantage?
sponsored by SAP America, Inc.
WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

How to Start a Windows Vista Pilot Deployment
sponsored by Microsoft
WHITE PAPER: Thinking about deploying Windows Vista? This guide gives an overview of how to successfully manage a pilot program that provides the best experience for pilot users and helps to provide positive project justification to business decision makers.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

Top 6 "Must-Have" Technologies for Small and Midsize Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This valuable resource counts down six critical manufacturing technologies that every small and midsize organization should have.
Posted: 14 Mar 2014 | Published: 30 Jun 2013

Epicor Software Corporation

Accelerate Windows 7 Deployments, Maximise App-V Adoption and De-risk Virtual Desktop Adoption
sponsored by AppSense
WHITE PAPER: Access this resource to learn how user virtualisation technology can help your organisation accelerate Windows 7 deployments, maximise application virtualisation adoption, and ensure successful VDI implementations.
Posted: 27 Jan 2012 | Published: 27 Jan 2012

AppSense

Essential UXP Guide: MarketScope Helps Buyers Identify Top Priorities
sponsored by IBM
WHITE PAPER: The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

IBM

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff
sponsored by VMware, Inc.
WHITE PAPER: This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

VMware Reference Architecture for Stateless Virtual Desktops with VMware View 4.5
sponsored by VMware, Inc.
WHITE PAPER: This document provides a high-level summary of a reference architecture for stateless virtual desktops with VMware View™. By leveraging the tiered storage capability in VMware View to support stateless virtual desktops, organizations can lower costs by about USD $500 per desktop.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER: While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006

IBM Line of Business

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.