EZINE:
In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
WHITE PAPER:
In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
EGUIDE:
This expert e-guide will show you how to deal with migrating applications in the new cloud world. Also learn the four strengths to look for in a cloud management vendor and how to achieve open management in a multivendor environment.
EGUIDE:
This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
EGUIDE:
Today's companies need 24-hour operations, fast access to sales and production information, and flexibility to adapt to business changes. This e-guide uncovers why networking pros are moving towards managed service models to overcome these hurdles, while discussing your available options.
VIDEO:
Access this essential resource to discover the top reasons why managed service providers (MSPs) should embrace end-point management and learn how to achieve breakthrough success in the IT managed services business
EGUIDE:
This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise.