WHITE PAPER:
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
WHITE PAPER:
High definition (HD) video conferencing provides new voice, content sharing and cost-effective communication capabilities. Learn the vendor requirements for implementing HD video conferencing to help avoid the potential pitfalls of this new tec...
WHITE PAPER:
The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
WHITE PAPER:
This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
WHITE PAPER:
Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system.
WHITE PAPER:
The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.
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As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
WHITE PAPER:
Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.