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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
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Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
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Communications in today’s enterprise are undergoing dramatic changes as a result of the convergence of computer and voice technologies. As an IT manager, you know that introducing UC audio devices such as headsets and speaker phones into your environment changes the way users communicate and work.
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The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
WHITE PAPER:
This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
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This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
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Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
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This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
