PSTN Services White Papers

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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

PBX Buying Guide: How to Choose the Right Phone System for Your Business
sponsored by Fonality Inc.
WHITE PAPER: While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Fonality Inc.

Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

The Software-Defined Data Center is Key to IT-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
Posted: 19 Sep 2013 | Published: 31 Aug 2013

Avaya

Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011

SERENA Software, Inc.

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012

ConnectWise

The State of IT Systems Management
sponsored by Kaseya International Limited
WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 29 Mar 2011 | Published: 29 Mar 2011

Kaseya International Limited

The Financial Benefit of Cisco’s Elastic Core
sponsored by Cisco Systems, Inc.
WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Cisco Systems, Inc.

Driving Business Value with VLOCK Infrastructure Platforms
sponsored by EMC Converged Platforms.
WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
Posted: 14 Feb 2012 | Published: 31 Dec 2011

EMC Converged Platforms.

How to Avoid 4 Growth-Defying IT Dilemmas
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

ServiceNow