Management Services White Papers

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Management Services White Papers (View All Report Types)

Advanced Case Management for Smarter Government sponsored by IBM WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs. Posted: 20 Aug 2010 \| Published: 20 Aug 2010 TOPICS: Business Process Management \| Business Processes \| Collaboration \| Customer Satisfaction \| Customer Service \| Governments \| Management Service Providers \| Risk Management

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 22 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Communications service providers can ease data storage management sponsored by IBM WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers. Posted: 30 Oct 2013 \| Published: 30 Jun 2012 TOPICS: Backup Software \| Backups \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Recovery \| Data Security \| Data Storage \| Management Service Providers \| Security \| Security Management \| Storage Management \| Storage Management Software

HP Device Manager 4.5 User Guide sponsored by Hewlett Packard Enterprise WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software Posted: 19 Jul 2013 \| Published: 30 Nov 2012 TOPICS: Device Control Software \| Hardware \| Management Service Providers \| Security Management \| Software \| Systems Management \| Thin Client Hardware \| Thin Client Software

Channel Partnerships in the Era of the Cloud sponsored by Quosal WHITE PAPER: In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era. Posted: 12 Jun 2017 \| Published: 08 Jun 2017 TOPICS: Channel Management \| Cloud Management \| Managed Security Services Providers \| Management Service Providers \| Partnerships

MSP’s Single Most Important Marketing Message sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Marketing \| Network Infrastructure \| Network Management \| Network Performance

Building Success in the Cloud sponsored by Citrix Systems, Inc. WHITE PAPER: Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers. Posted: 29 Aug 2012 \| Published: 29 Aug 2012 TOPICS: Architectures \| Cloud Computing \| Cloud Management \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing