Managed Service Providers White Papers

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Managed Service Providers White Papers (View All Report Types)

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

Deployment Flexibility sponsored by Aspect WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility. Posted: 28 Feb 2014 \| Published: 31 Oct 2013 TOPICS: Call Center Management \| Call Center Services \| Cloud Computing \| Contact Center Management \| Contact Center Services \| Contact Center Workforce Management \| CRM \| Management Service Providers \| Software as a Service

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Managed Services or Break fix? One Size Doesn’t Fit All sponsored by GFI Software WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services

Enterprise Performance Management - How Tomorrow's Leaders Will Get Ahead sponsored by Oracle Corporation WHITE PAPER: Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence. Posted: 01 Oct 2010 \| Published: 01 Sep 2008 TOPICS: Business Performance Management \| Management Service Providers \| Network Management \| Network Performance \| Networking \| Performance Testing

Channel Partnerships in the Era of the Cloud sponsored by Quosal WHITE PAPER: In this e-guide, uncover how the cloud is affecting the way channel partnerships are formed and managed, as well as what your organization should be doing in the cloud era. Posted: 12 Jun 2017 \| Published: 08 Jun 2017 TOPICS: Channel Management \| Cloud Management \| Managed Security Services Providers \| Management Service Providers \| Partnerships

Building Success in the Cloud sponsored by Citrix Systems, Inc. WHITE PAPER: Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers. Posted: 29 Aug 2012 \| Published: 29 Aug 2012 TOPICS: Architectures \| Cloud Computing \| Cloud Management \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers

Communications service providers can ease data storage management sponsored by IBM WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers. Posted: 30 Oct 2013 \| Published: 30 Jun 2012 TOPICS: Backup Software \| Backups \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Recovery \| Data Security \| Data Storage \| Management Service Providers \| Security \| Security Management \| Storage Management \| Storage Management Software

The Best Way to Deliver IT Support to Businesses as an MSP sponsored by GFI Software WHITE PAPER: This paper examines the best ways to deliver IT support to businesses as a managed services provider. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: Business Development \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services \| Systems Management