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Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
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This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
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Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
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Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.
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This white paper discusses some of the new features revolving around archiving, retention and eDiscovery, as well as answers to several related questions.
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Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
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The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
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This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
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This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
