WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
WHITE PAPER:
In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
This paper presents a broad overview of the major types of compliance required today. In addition, it considers an approach to compliance based on the network as a whole, rather than on specific devices or areas.
WHITE PAPER:
During the course of three days in late 2009, cybercriminals acquired the banking credentials,username and password, for Hillary Machinery, Inc., located in Plano, Texas, and conducted more than 45 separate transactions to over 40 different payees. The result was a loss of $801,495.
WHITE PAPER:
This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis.
WHITE PAPER:
Over the last 30 years, companies have significantly changed their approach to ensuring that their businesses can continue to run in the event of a catastrophe. Read this white paper to learn how business continuity and disaster recovery solutions can help you to develop a more robust enterprise.
