Web-enabled Call Centers Multimedia

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Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Do You Effectively Manage Complex Data Transformation? sponsored by IBM VIDEO: Discover how to manage transformation with a single solution as data flows through the enterprise. Posted: 20 Jan 2017 \| Premiered: 20 Jan 2017 TOPICS: IT Management

Cloud Service Provider Leads China With E-Ticketing System sponsored by IBM VIDEO: Huaxia Express has improved the transportation system in China while decreasing costs and increasing scalability. Posted: 06 Apr 2017 \| Premiered: 06 Apr 2017 TOPICS: IT Management

Make Your Data More Valuable with Real-Time Analytics sponsored by IBM WEBCAST: Gain an understanding of real-time analytics and learn how to derive maximum benefit from your most valuable data. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

McAfee Cloud Visibility-Community Editioin sponsored by McAfee, Inc. VIDEO: Cloud services provide many benefits, but Shadow IT can expose sensitive data. Find out if your company is at risk. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Tech Talk: Busting the Malware Silver Bullet Myth sponsored by McAfee, Inc. VIDEO: Hear how multiple layers of advanced malware detection and analysis technologies combat cyberthreat innovation. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Experience Dynamic Endpoint Threat Defense sponsored by McAfee, Inc. VIDEO: Simplify your system and stay ahead of advanced threats with a collaborative framework that shares threat intelligence. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management