ITSM Multimedia

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Driving Success In Field Service With AI Innovation sponsored by ServiceNow WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases. Posted: 22 Feb 2024 \| Premiered: Feb 22, 2024 TOPICS: Artificial Intelligence \| IT Service Management \| IT Services

Mission Critical Services sponsored by Hewlett Packard Enterprise WEBCAST: In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management. Posted: 01 Dec 2008 \| Premiered: Nov 26, 2008 TOPICS: Adaptive Enterprise \| Business Intelligence \| Business IT Alignment \| Cost Benefit Analysis \| IT Infrastructure \| IT Service Management \| Risk Management \| Security

Changing the Perception of IT – What Your Customers Won't Tell You sponsored by ServiceNow WEBCAST: This webcast covers the negative perception of IT and how you can shake that image. Posted: 28 Oct 2013 \| Premiered: Oct 24, 2013 TOPICS: Data Center Management \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Workforce

ING Transforms its business with HP Cloud Computing Solutions (2 min video): sponsored by HP Inc VIDEOCAST: View this brief video to learn how one business leveraged advanced cloud computing solutions to accelerate its business transformation. Discover how it was able to consolidate 2,500 applications, allowing them to increase cost savings and speed time to market. Posted: 06 Jan 2012 \| Premiered: Jan 6, 2012 TOPICS: Application Infrastructure \| Applications Management \| Cloud Computing \| Cloud Management \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| IT Service Management

Transforming Operations Management Through Service Assurance with EMC sponsored by EMC Corporation WEBCAST: This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services. Posted: 30 Aug 2012 \| Premiered: Aug 30, 2012 TOPICS: Application Performance Management \| Applications Management \| Cloud Computing \| Configuration Management \| Data Center Management \| IT Infrastructure \| IT Management \| IT Service Management \| MPLS \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Service Level Management \| Troubleshooting \| Virtual Machine \| VoIP

Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

Video: Move Beyond Efficiency to Deliver Value with IBM Service Management sponsored by IBM Software Group WEBCAST: IBM Service Management can help IT organizations deliver service excellence, through a structured approach that can enable better governance and help manage risk, delivering business value. Watch this video to learn how you can deliver quality ... Posted: 20 Jun 2007 \| Premiered: Jun 20, 2007 TOPICS: IT Governance \| IT Service Management \| Risk Assessment \| Risk Management \| Service Level Management

Don't Get Lost in Multi-Vendor Support Chaos sponsored by Hewlett-Packard Enterprise VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment. Posted: 21 Jan 2014 \| Premiered: 08 Jan 2014 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Cloud Infrastructure for The Real World sponsored by Red Hat VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up. Posted: 16 Dec 2013 \| Premiered: 27 Sep 2013 TOPICS: Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

From Batch Processing to Workload Automation sponsored by BMC Software, Inc. PODCAST: Download this podcast to find out how IT workload automation can help you improve the efficiency of your overall operations and help your business deliver new applications more quickly. Posted: 26 Jan 2010 \| Premiered: Jan 26, 2010 TOPICS: Business IT Alignment \| Business Service Management \| Downtime \| IT Management \| IT Service Management \| Job Scheduling Software \| Mainframe Operating Systems \| Workload Automation