WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
VIDEO:
In this video, Computer Weekly's editor-in-chief, Bryan Glick, discusses what's happening in security according to our 2018 IT Priorities survey taken by over 250 IT decision makers and managers.
VIDEO:
Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region.
VIDEO:
Watch this video to learn how The Mosaic Company turned to Microsoft Azure to get the most out of its SAP system and to Capgemini as its systems integrator.
