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Sales Channel Management Reports

MicroScope – April 2020: Seeking sustainability in the channel sponsored by MicroScope EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots Posted: 08 Feb 2021 \| Published: 01 Apr 2020 TOPICS: Channel Management \| Environmental Industry \| Environmental Standards \| Green Data Center \| Green Storage \| Network Management \| Network Performance \| Network Security \| Remote Office Connectivity \| Remote Users

MicroScope market update: the world of print sponsored by MicroScope EGUIDE: The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world. Posted: 08 Feb 2021 \| Published: 05 Jul 2017 TOPICS: Channel Management \| Print Management \| Print Management Services \| Print Management Software \| Printer Cartridges \| Printers \| Printing Protocols \| Printing Utilities

MicroScope – September 2019: Helping digital transformation sponsored by MicroScope EZINE: The channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future Posted: 08 Feb 2021 \| Published: 06 Sep 2019 TOPICS: Business IT Alignment \| Business Processes \| Business Service Management \| Business Systems \| Channel Management \| Channel Management Software \| Managed Security Services \| Managed Security Services Providers \| Passwords

MicroScope – June 2023: Take a balanced approach to security sponsored by MicroScope EZINE: In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not Posted: 01 Jun 2023 \| Published: 02 Jun 2023 TOPICS: Channel Management \| Channel Management Software \| Managed Security Services \| Security \| Security Industry \| Security Management \| Security Policies \| Security Software \| Security Systems \| Systems Management

Packaged services – the global shift towards virtual distribution sponsored by MicroScope EZINE: In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value. Posted: 08 Feb 2021 \| Published: 03 May 2019 TOPICS: Channel Management \| Distribution \| Indirect Sales Channels \| Networking \| Security \| Service Creation \| Service Level Management

Omnichannel customer experience takes aim at information silos sponsored by [24]7 Customer, Inc. EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management. Posted: 27 Jun 2016 \| Published: 24 Jun 2016 TOPICS: Channel Management \| Customer Data Integration \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Data Management \| Investments

eGuide: Using virtualization to achieve green data centers sponsored by IBM EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, provides insight into emerging virtualization and cloud trends and offers advice to help solution providers excel in each of these technology spaces. Posted: 17 Oct 2011 \| Published: 17 Oct 2011 TOPICS: Channel Management \| Cloud Computing \| Customer Retention \| Energy Efficiency \| Green Data Center \| Server Consolidation \| Server Virtualization \| VARs

How to Choose a Solution That's Right for Your Channel Business sponsored by Dell Software EGUIDE: Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider. Posted: 06 May 2011 \| Published: 06 May 2011 TOPICS: Channel Management \| Channel Management Software \| Client-Server Software \| Management Service Providers \| Remote Access Software \| Service Creation

SearchSystemsChannel.com eGuide: Server Migration for the Midmarket sponsored by IBM EGUIDE: Server migration can be a daunting process for your customers, especially if they do not have a solid plan in place before they begin. This expert e-guide offers best practices to help your clients embark on their server migration projects and ensure a smooth transition. Posted: 15 Aug 2011 \| Published: 15 Aug 2011 TOPICS: Channel Management \| Server Consolidation \| Server Hardware \| Server Management \| Server Virtualization \| VARs \| Virtual Machine \| VM

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels sponsored by Genesys CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels. Posted: 16 Sep 2013 \| Published: 28 Feb 2013 TOPICS: Call Center Management \| Call Centers \| Channel Management \| Contact Center Management \| Contact Centers \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Sales Channel Management Reports