Customer Management Data Reports

CW Innovation Awards: SIA taps blockchain for loyalty app
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this case study, learn how Singapore Airlines expanded its blockchain-based digital wallet, Kris+, into a broader digital lifestyle platform.
Posted: 11 May 2021 | Published: 11 May 2021

TechTarget ComputerWeekly.com

Customer analytics in APAC: trends and best practices
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, learn how organisations in the APAC region are harnessing the potential of analytics and what the future of analytics looks like from an application development and self-service perspective.
Posted: 19 Oct 2021 | Published: 19 Oct 2021

TechTarget ComputerWeekly.com

AI & Automation: Turning data into insights
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
Posted: 08 Feb 2021 | Published: 11 Jul 2018

TechTarget ComputerWeekly.com

Computer Weekly – 20 February 2018: The enterprise opportunities for smart speakers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest developments in CRM. And UK tech sector leaders tell Parliament why they are so worried about Brexit. Read the issue now.
Posted: 08 Feb 2021 | Published: 16 Feb 2018

TechTarget ComputerWeekly.com

Computer Weekly – 24 May 2022: Set innovation free and make great ideas a reality
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at Gartner's call to innovate – and innovation across retail, the circular economy and the automotive sector. We talk to Verastar's CTO about customer engagement in its small business services. And we examine how poor data quality is frustrating corporate desires to be data-driven. Read the issue now.
Posted: 23 May 2022 | Published: 24 May 2022

TechTarget ComputerWeekly.com

Good Data Governance Programs: Why the Urgency?
sponsored by TechTarget Data Management
EZINE: Companies aren't gaining enough value from big data. That's why there's a greater need to establish data handling policies and procedures that only good data governance programs can provide. Explore good use vs. abuse of customer data (Wells Fargo, Target, and Bank of America), 4 data governance concerns and best practices, and much more.
Posted: 13 Jun 2017 | Published: 06 Jun 2017

TechTarget Data Management

How In-App Analytics put the "User" in "User Experience"
sponsored by Hewlett Packard Enterprise
EGUIDE: In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
Posted: 01 Feb 2016 | Published: 24 Jan 2016

Hewlett Packard Enterprise

Simple is STILL Better: Embrace Speed & Simplicity for a Competitive Edge
sponsored by IBM
WHITE PAPER: Access this whitepaper for an in-depth look into best practices for handling customer data to pull valuable insights for your business. Topics include: Achieving simplicity and performance, analyzing data at speed, and more.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

IBM

Transforming Customer Service in Financial Services
sponsored by Hewlett Packard Enterprise
CASE STUDY: Find out how HP is helping the UK Post Office manage over 3 million customer accounts, and enhance their customer experience.
Posted: 01 Jul 2014 | Published: 31 May 2014

Hewlett Packard Enterprise

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com