Aligning risk & service models for operational resilience
This whitepaper outlines aligning your entity hierarchy with CMDB and CSDM for effective risk management. It details four maturity levels—tactical to resilient—broadening the risk scope. Learn to define entities, types, and classes for managing risk, with hierarchy examples from basic to complex. The paper shows how ServiceNow's Integrated Risk Management meets organizations at their maturity and helps progress to advanced risk sophistication. Read to build a robust framework aligned with business services and infrastructure.