eGuide: ITSM basics and best practices
![Cover Image](https://cdn.ttgtmedia.com/bitpipe/covers/1309888774_466_lg.jpg)
As an IT professional, you are always struggling to balance efficiency with service quality. But how do you know which management strategies actually yield the expected results? This expert e-guide, brought to you by SearchDataCenter.com, explains why change management is a critical IT service management process and reviews ten factors to consider before implementing it in your organisation. Also, learn why the IT Infrastructure Library is a resource you should take advantage of and discover five tips for using it.