LANDING PAGE:
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EZINE:
In this week's Computer Weekly, as NHS Digital is folded into NHS England, we consider what the merger could mean for the future of NHS IT. We find out how data science and analytics has become an increasingly important function for John Lewis. And we examine the importance of building empathy into metaverse applications. Read the issue now.
WHITE PAPER:
Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
WHITE PAPER:
The CollabNet Agile Coaches have observed patterns and key milestones in the way organizations adopt and scale Agile. "Agile Transformation Strategy," by Angela Druckman, CollabNet Certified Scrum Trainer and Agile Transformational Coach, outlines a sound strategy and transformational "blueprint" to help guide organizations on the path to Agility.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EZINE:
Organizations are faced with the double challenge of having to secure a growing volume of endpoints, and dealing with an increasing number of security threats.