EGUIDE:
In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
EGUIDE:
In this E-Guide, you will gain practical advice and best practices for choosing an ERP system from Jim Shepherd, senior vice president of research for AMR Research.
CASE STUDY:
Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
CASE STUDY:
In this case study, discover how Peet's Coffee & Tea leveraged a unified business management technology to overcome the challenges of a legacy business management system.
EGUIDE:
This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
EGUIDE:
This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making.
INFORMATION CENTER:
Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
WHITE PAPER:
This white paper introduces Oracle's latest Business Process Management Suite and discusses how its next-generation features can help you optimize process efficiency and simplify management tasks.