BSM Reports

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 08 Feb 2021 | Published: 30 Apr 2019

TechTarget ComputerWeekly.com

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

ERP Software Selection Criteria for Midsized Businesses
sponsored by Sage Software
EGUIDE: In this E-Guide, you will gain practical advice and best practices for choosing an ERP system from Jim Shepherd, senior vice president of research for AMR Research.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

Sage Software

Health and Beauty Company Manages 2,000 Transactions per Minute
sponsored by Delego
CASE STUDY: Access this case study to find out how this $3 billion a year company found a platform that helps securely manage large volumes of transactions without hesitation.
Posted: 02 Dec 2014 | Published: 02 Dec 2014

Delego

Case Study: Peet's Coffee & Tea Sets Direction for Growth with Outstanding Quality
sponsored by Junction Solutions
CASE STUDY: In this case study, discover how Peet's Coffee & Tea leveraged a unified business management technology to overcome the challenges of a legacy business management system.
Posted: 16 Sep 2013 | Published: 31 Dec 2010

Junction Solutions

CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
sponsored by FrontRange Solutions Inc.
EGUIDE: This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

The Ways BSM has Improved Systems Management Initiatives
sponsored by Hewlett-Packard Enterprise
EGUIDE: This expert e-guide covers the benefits business service management can have on your organization and also looks at the role of big data in operational decision making.
Posted: 26 Dec 2013 | Published: 26 Dec 2013

Hewlett-Packard Enterprise

EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management
sponsored by IBM
INFORMATION CENTER: Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
Posted: 05 Oct 2009 | Published: 01 Oct 2009

IBM

What to Look for in VoIP
sponsored by TechTarget Unified Communications
EBOOK: This buyer's guide discusses the evolution of VoIP, its major use cases, and which features to consider before making a purchasing decision.
Posted: 08 Mar 2016 | Published: 07 Mar 2016

TechTarget Unified Communications

Oracle BPM Suite 11g: BPM without Barriers
sponsored by Oracle Corporation
WHITE PAPER: This white paper introduces Oracle's latest Business Process Management Suite and discusses how its next-generation features can help you optimize process efficiency and simplify management tasks.
Posted: 03 Jul 2012 | Published: 25 Jun 2012

Oracle Corporation